Terms and Conditions

Last updated: 24 October 2026

1. About these terms

These terms apply when you join as a free member of frontrowmedia.com.au, request a free website audit or buy an extra website audit. Front Row Media ("we", "us") operates this website from Sydney, New South Wales. By creating an account or requesting an audit you agree to these terms and to our Privacy Policy.

2. Free membership

• Membership is free. Please give accurate details and keep your password private.
• One account per person. We may suspend or close an account that is misused, used to get around the audit limits, or created with false details.
• You can ask us to close your account at any time through our
  contact page
  .

3. The free website audit

• Each website (domain) gets one free audit. To show the website is yours, the email address you use must be at the website's domain.
• Only request an audit for a website you own or are authorised to act for.
• We read up to 15 public pages of your website. We never log in, and nothing on your website is changed.
• The audit uses automatic checks, Google PageSpeed Insights and AI research tools that run public web searches about your search terms, competitors, Google Business Profile and visibility in AI search.
• We aim to send your report within 1 working day, but timing is not guaranteed.

4. Extra website audits

• An extra website audit costs $14.95 (including GST) and is paid through our secure checkout.
• Each purchase adds one extra audit to your member account, which is used by your next audit request.
• Because the audit is delivered straight away, it is not refundable once it has run, except where the Australian Consumer Law gives you a right to a remedy.

5. Your report

• The report is general information about your website, based on automatic checks and public web searches on the date shown. Websites, search results and AI answers change, so results can differ on another day.
• Automatic checks and AI research can contain errors. Please check important findings before acting on them.
• The report is not legal, financial, compliance or other professional advice, and we do not guarantee any ranking, traffic or enquiry results.
• You may use and share your report for your own business.

6. Your information

We use the details you give us to prepare and email your report, to follow up about it and to tell you about our services. We handle your information under our Privacy Policy. You can opt out of marketing emails at any time.

7. Fair use

Please do not submit requests automatically, try to get around the one free audit per website rule, or use the audit to test or attack websites you do not control. We may refuse or cancel any request.

8. Our liability

Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent the law allows, we are not liable for any loss that comes from relying on the free audit, and our liability for an extra website audit is limited to supplying the audit again or refunding its price.

9. Changes and contact

We may update these terms from time to time; the version on this page applies. These terms are governed by the laws of New South Wales. Questions? Please contact us.