FAQ Support Pty Ltd takes pride in what has developed over 50 years, about regional, rural and remote community development, along with the businesses, non-profit organisations and the advisors who support them.
We are confident, as you become involved, with the knowledge bases and support services, you will have a positive experience and will begin to feel the benefits of the most comprehensive resource available in Australia.
To create a consistent marketing approach utilising an interactive cluster membership management, content management, modern inbound marketing software integrated with a knowledge base all integrated into a website. FAQ Support wanted us to focus on four main aspects of their business model:
- Attract and engage. Using blog posts, books, webinars, presentations, videos, and other content which answered questions people were asking. Optimise it for search engines and share on social media.
- Nurture and convert. Turn traffic into leads with quick access and various offers. Use landing pages to promote valuable materials and engage people with clear calls to action.
- Train and delight. Help leads to becoming delighted clients. Collect the information and knowledge they needed to share so we can help them on the issues which matter most to them.
- Support and belonging. Software to include all the tools and processes needed to build community and business capacity, plus services and support to help manage the technology and inbound marketing and customer support experiences.